AI Study Tutor Plus and extra AI credit are digital and start working within a minute of paying. Nothing renews by itself, so you’re never charged again unless you buy again.
Full refunds
Email us within 14 days of buying and we’ll refund you in full if:
- You were charged twice, or bought the wrong thing by mistake
- What you bought never reached your account, and we can’t fix it
- Plus or the credit didn’t work as described
- You haven’t used it yet: no Plus features or extra credit used since buying
Other cases
If you’ve already used most of a month of Plus or most of your extra credit, we usually can’t refund it, but write to us anyway. We’ll look at every request, and if something went wrong on our end, we’ll make it right.
How to ask
Email support@yourclasstutor.com with your order number (from your receipt email) and your AI Tutor username. Refunds go back to the way you paid, and usually show up within 5–10 business days, depending on your bank. When a refund is made, the Plus time or credit from that order is removed from your account.